FAQ

Good Questions.
Straight Answers.

If you don't see yours here, just call.

Availability & Booking

For most jobs we can get out within 24–48 hours. Urgent situations like active leaks or no hot water, we prioritize. Call us directly for the fastest response.

Call 236-887-2926 and we'll do our best to help. For genuine emergencies like active flooding or no heat in winter, we'll always try to get there same day.

Call 236-887-2926, email us, or use the contact form on this site. We'll get back to you quickly to confirm a time.

For larger jobs (installations, new construction, mechanical rooms), yes. For service calls and repairs, there's a standard service call fee applied to the work if you proceed. No hidden charges.

About the Work

Yes. Fully licensed and insured for all residential and commercial work in BC. We're happy to provide documentation on request.

Absolutely. Older homes often have galvanized pipe, outdated fixtures, or systems that need updating. We're comfortable working with older systems and will let you know exactly what we find.

Yes, homeowners and commercial properties both. For commercial jobs, we work around your operating hours and provide documentation for your records.

We're based in Maple Ridge and serve the full Lower Mainland: Coquitlam, Surrey, Burnaby, Langley, Abbotsford, and everywhere in between. We also travel to Whistler, Merritt, and Kelowna for the right jobs. See the full list →

Pricing & Process

We quote before we start. Flat rates where possible, hourly where the scope is uncertain. You always know what you're agreeing to before any work begins.

Always. We don't start work without your approval on the price. No surprises.

Cash, e-Transfer, and all major credit cards. Payment is collected on completion of the job unless otherwise arranged.

The Company

We launched in 2025. We're new, and that's exactly why every job matters. There's no old reputation to coast on. Every customer we work for is part of building what this company becomes.

Sean or Connor, the co-founders. You're not getting a random subcontractor. You're getting the people whose names are on the company.

Call us. We'll come back and make it right. No arguments, no excuses. Our reputation depends on every single job we do.

Still have questions? 236-887-2926